Chuwi customer support. 1 Like. Explore our extensive collection of laptops, tablet, and mini PC videos to learn more about our products. 00 PHP After sale, we should have a live chat with the customer support instead of an email, we can’t wait the whole day for an email. The only new I have Welcome to Chuwi US Store - your go-to destination for premium Tablets, Laptops, and Mini-PCs. Related Topics Topic Replies Views Activity; Does anyone have Driver for PCI data Acquisition driver for AMD Rzyen 7 Mini PC. in, or Call our 24x7 Chuwi will repair the device and return it to you without any additional shipping charges. With 8GB of RAM and a 256GB SSD, this laptop offers smooth multitasking and ample storage space. Find helpful customer reviews and review ratings for CHUWI Windows Laptop, 3:2 FHD (2160x1440) IPS Dispaly, Gemibook Pro 14 Inch Intel Laptops with Windows 11, 8GB Questions? Inquiries? Aftersales concerns? The fastest way to contact us is through our Facebook page. No communication from CHUWI. Hi10 Max Go Anywhere, Do Anything 3K Resolution 2880 × 1920 12. 4GHz), Windows 11 Laptop, Seller who offers good customer service “No featured offers available” means no offers currently meet all of these expectations. You would have to send the device to Hong Kong or Spain and bear the shipping costs, Support Email: support@chuwi. Easily contact the customer support team through your Amazon account for prompt assistance and guidance. And again, the customer service from Chuwi, amazing! Keep up the good work! Sawgrass. The customer is responsible for return shipping costs unless the product is defective or damaged The UBook X is a 2 In1 tablet with 12 inches IPS screen, 3:2 Ratio, full-laminated Process, 2160*1440 resolution, Equipping with UHD Graphics 600 graphics card, intel i5-10210Y, Hipen H7 stylus, hard decoding of 4K video, and also supports output of 4K 60Hz video signal through the Micro-HD interface, Chuwi FreeBook 13. We contacted Chuwi customer support email - they directed us to send $63 by paypal. Support for home products. GemiBook XPro. 0mm Thin, 780g Light Metal Unibody Design 12GB LPDDR5 512GB SSD Wi-Fi 6 & Bluetooth 5. 2 expansion Windows 11, VESA standard 0. The product is available on Amazon. Vivo en españa y tengo el nº de serie. Intel N100 SD card & M. My order, how will I do that? Is this for real in 2021?? Please suggest anything that could Find helpful customer reviews and review ratings for CHUWI Hi10 X, 10. Welcome to Chuwi EU Store - the ultimate destination for premium Laptops, Tablets, and Mini-PCs. I’m disappointed. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. They want to sell in Europe but have no Chuwi CoreBook X i5 14" Laptop, 16GB RAM 512GB SSD, Windows 11, Intel Core i5-1035G1 (Upto 3. CHUWI JP Storeで楽しみショッピングしてください。 Comes equipped with ports for a multitude of applications and support for 2. Customer service on aliexpress told me, that somebody from Chuwi spain will contact to me but it was 2 day Find helpful customer reviews and review ratings for CHUWI Mini PC HeroBox, Intel N100(Up to 3. Necesito una solución. Reviewed in the United States on December 12, 2023. Find all the resources you need in one central page, including our policies, user guide, order tracking, driver downloads, and product troubleshooting solutions, for easy and convenient access. HK. Sign in to your account to contact us. Find helpful customer reviews and review ratings for 2023 CHUWI FreeBook 2-in-1 Touchscreen Laptop 13. In order to provide a better My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of ⭐⭐ Beware: Poor Customer Support from Chuwi Store⭐⭐ I'm sharing my recent ordeal with Chuwi Store to warn others about their lack of support. 00 Sale price $149. 00 Get 299 Family Member's Points U. 1: 406: Chuwi Customer Service - An Experience to Forget. It was taken to a service center (not CHUWI as there isn’t one in my country), but they couldn’t find a compatible battery for replacement. Sent it on 12/3/2021 and they received it 12/10/2021. Simply submit your aftersales requests through our offici Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Only the manufacturer could know about it I have clearly explained the issue on the third boot up after about a minute or so battery charged up from 84 to 86 % and suddenly the screen went blank. 51’s 1-year quality assurance, giving you peace of mind and reliable support in case of any issues or inquiries. CHUWI Laptop CoreBook Pro 13inch Intel Core i3-6157U Windows 10 Laptop Computer,8GB RAM 256GB SSD Notebook Slim Laptop, FHD 2160x1440 IPS Display, Support 4K Video Decoding, Dual-Band WiFi 2. Please note that repairs after the warranty period will incur charges. b February 1, 2024, 6:48am 12. CHUWI Hi10 XPro tablet computer offers a sleek design, powerful performance, and a user-friendly interface with the Unisoc T606 octa-core processor and the latest Android 14 OS. Vedran Simic. This requires the HeroBook Plus is a performance Laptop. The seller now insinuated to send it back to China. We're here to assist you with all your needs. To request a Warranty Service Order, contact CHUWI Service Team services@chuwiindia. 2, WiFi at Amazon. 14: 1524: August 20, 2020 Disability Customer Support Medical Care Best Sellers Amazon Basics Prime New Releases Today's Deals Music Customer Service Amazon Home Registry Books Pharmacy Gift Cards Smart Home Fashion Toys & Games Luxury Stores Sell Find a Gift 【12GB LPDDR5+512GB SSD】 CHUWI MiniBook X Windows 11 Laptop with Find helpful customer reviews and review ratings for CHUWI HeroBook Pro 14. Jan 8, 2024. 51" Tablet,128GB ROM 4GB RAM,Micro SIM,Android 13,Octa-Core Processor,4G LTE Gaming/Workstation Tablet,GPS Dual WIFI. 1-inch UHD screen laptop equipped with an Intel N100 processor. Should I contact Customer Support and check to see if I can get hold Find helpful customer reviews and review ratings for CHUWI 2023 UBook X Windows Tablet 12'', 512GB SSD 12GB RAM, Intel Core i5-10210Y, Windows 11 Tablet Touchscreen, 1TB SSD Expend, 2160x1440 I contacted support a couple of time with the questions about upgrade of the hard drive and other stuff, they replied in a couple of hours and Amazon. On eu(dot)chuwi(dot)com it says that expected delivery is 1-6 days. 28: 651: April 26, 2024 CHUWI AFTERSALES Windows diagnostic reported power supply issues, so obviously a failure from the factory. Need support? Contact our customer service via aftersale-service@chuwi. Electronic Motor Protection (E1 and E3 Bought a Chuwi Minibook X received it Christmas 2023 screen has stopped working after 4 weeks, so under warranty. Thank you Chuwi, for ignoring me and not doing the least. Features and Benefits Large High CHUWI is an integrated high-tech enterprise in computer technology, devoted to the R&D, production, and sales of smart products like laptops, tablets, and Mini PCs. They can provide guidance tailored to your tablet’s issue. Please go to Hipad X 4G Lte stock Firmware to got the firmware. Sales: Europe: [email [email protected] (Rina Patch) * PLEASE WE ARE NOT CUSTOMER SERVICE，if you want customer service write to [email protected] Assistenza Chuwi. The products are great, problems can happen with any brand of equipment, this is normal. zasupport@ruggedsa. Previous 1 7 8 9 21 Next page. Our specialists are always ready to provide You can contact us for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. Contact Chuwi. Our employees take pride in developing new products and delivering quality service. SHOP NOW. Update: chuwi customer support gave me a zip file with windows 11 and told me to reinstall my system. My experience with Chuwi's customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. Guys, do not buy from this brand. CoreBox Elite Set. The customer is responsible for return shipping costs Amazon. 4 4K Dual Screen Output Desktop Mini PC Chuwi Customer. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. If your tablet has any problem. We stand behind our products 100%. CoreBox i5-12450H. CoreBook XPro i5-12450H. Find helpful customer reviews and review ratings for CHUWI CoreBook X 14" Laptop PC, Intel i5 Quad Core(Up to 3. HeroBook Plus N4020. com). VI. To avail warranty How to apply for after-sales service for your chuwi products. Get familiar with CHUWI's terms service for a smooth and satisfactory customer experience. 1" Intel N100 Laptop. Vivi. Find helpful customer reviews and review ratings for CHUWI CoreBox Mini PC, Windows 10 Mini Desktop Computers with Intel i5-5257U Processor(up to 4. Warehouse in UK can only ship to customers in UK, delivery can be made within 1-3 days. It’s another day without answer. Amazon. Chuwi FreeBook | i3 1215U - 12gbram - 512SSD - 13. com) y NI CONTESTAN NI OFRECEN SOLUCIONES y aquí me encuentro, con un portátil QUE NO FUNCIONA, comprado hace menos de un año y Buy Chuwi India's range of high-performance laptops, tablets, and accessories at unbeatable prices and with timely delivery and excellent customer support. I found their support responsive, helping me resolve a minor issue quickly. Clienti del negozio online Official News, Events, Discount, Coupon, Giveaway & Product from CHUWI. You can trust in their commitment to delivering a high-quality product and ensuring customer satisfaction. co. Hands down the worst customer service I have ever tried to deal with. the screws and plastic pieces were found inside the laptop Chuwi is dedicated to providing customers with the best after-sales support. CL. I tried every fix I could find, short of taking it apart, and nothing worked. Tried to contacted customer and after sell service for advice and help. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. Probably some windows update problem, (the trackpad did not work on restart). assistance service non-existent, I bought one of their products, corebook pro, it arrived with a burn pixel, the fan turned on every minute I wrote to assistance, never answered. First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support Chuwi is a leading Chinese electronics company that specializes in the design, development, and production of innovative, high-performance tablets, laptops, and other mobile devices. If your messages have been in the past month, keep in mind that they have been celebrating the spring festival CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. Find helpful customer reviews and review ratings for CHUWI LarkBox Pro Mini PC, Intel J4125, Smallest Windows 10 4K Desktop Computer with 6GB RAM / 128GB eMMC, Support BT 5. 1GHz),8GB RAM 256GB SSD, Dual WiFi/Gigabit Ethernet,Support Dual 4K Screen Display at Amazon. 97L Mini volume, 510g HDMI, VGA, RJ45, Type-C, TF slot Regular price $199. I wrote to chuwi customer service: they confirm thath the pc is out of warranty, so i decided to open it, disconnect the battery and reconnect it. VGA and HD port The post nord support told me to contact CHUWI but CHUWI SUPPORT does not answering to my email, from 9 february i've contacted them. 00 Learn More Shop Now Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. 0, Webcam,TF Card at Amazon. 39: 609: June 21, 2024 Minibook X n100 with stylus pen. com Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. 0% (0) 0% (0) 0% (0) 0% (0) 0% (0) Other Top Rated Products Support & Policy Support & Policy FAQs; Support Center; Order Tracking; About Klarna; User Manual; Find helpful customer reviews and review ratings for CHUWI Android 13 Tablet 10. za Address Address: Shop 1 Constantia Retail Park, Vlakhaas Ave, Weltevredenpark, Roodepoort, 1709 Get to know new products, contact with our customer service and interact with HUAWEI community. Hopefully this forum may be bit more helpful. No response from Chuwi customer service. Worst customer support worst brand worst laptop. They are no more responding to my emails The contact email is support@chuwi. As many have said, customer support is horrendous. CoreBox i5-12450H CHUWI JP Storeで楽しみショッピングしてください。 Customer service is a 5 star. 4Ghz DDR5 M. Furthermore, CHUWI offers excellent after-sales service, including a 30-day no-reason return policy, a one-year warranty, long-term technical support, and 24-hour online customer service. At this point I can only recommend that everyone consider buying something from CHUWI, as the support is very unreliable and you as a customer end up being completely ignored. 8GHz, 8GB DDR4/256GB I repaired it once and after this it works for another month and again got the same issue after downloading app. samietsam March 15, 2024, 8:20pm 9. 2 8MP AF Rear, 5MP Front Portable Powerhouse, Anywhere You Go With innovative spray technology CHUWI CoreBook Xe. Reviewed in the United States on March 2, 2024. Chuwi could find good market in Europe by improving their aftersale and communication. Calex July 1, 2020, 4:21pm 10. The help line is open from Monday to Saturday, 9:00AM to 6:00PM. com : CHUWI 2024 UBook X Windows Tablet 12'' with Keyboard, Intel Core i5-10210Y, 512GB SSD 12GB RAM, 1TB SSD Expand, Windows 11 Touchscreen Tablets, FHD 2160x1440, 5G WiFi, Bluetooth, Camera, 5000mAh : Electronics Disability Customer Support Medical Care Best Sellers Amazon Basics Prime New Releases Today's Deals Music Customer Service Groceries Amazon Home Books Registry Pharmacy Gift Cards Smart Home Fashion Toys & Games Luxury Stores Sell Find a 【12GB LPDDR5+512GB SSD】 CHUWI MiniBook X Windows 11 Laptop Expand Storage by Multi-ways —— CHUWI Mini PC support SATA HDD ( up to 2TB ) and TF card ( up to 512GB）, it comes with 2*USB 2. We offer customers Signaling Alarms, Beacons, Horns and Lights (854, 855) 802. " Terrible! One person found this helpful. The images speak by themselves. Aug 1, 2023. 0% (0) 0% (0) 0 CHUWI Highpad 10 Pro. Chuwi Customer Service - An Experience to Forget. Only valid for products Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Need formal quotes? Shoot an email to chuwi@slefenterprises. CHUWI GemiBook XPro, a powerful 14. 14. Explore Chuwi's extensive collection of video resources, including product demos, tutorials, and unboxing videos, to learn more about our laptops, tablets, and mini PCs. All of this was documented and communicated to Chuwi support. 5'', 12GB RAM 512GB purchase a legit computer laptop such as Microsoft Surface Pro, Dell, or HP in the United States. Chuwi Aerobook 13 after a few months of normal use, never fell. The user must be 18 years or older. Always at your Expand Storage by Multi-ways —— CHUWI Mini PC support SATA HDD ( up to 2TB ) and TF card ( up to 512GB）, it comes with 2*USB 2. CONTACT US: Log in Amazon account Frankly, Chuwi customer service is a profound disappointment. Check warranties, returns, repairs and more. Download&Tutorial. 83 inches. Llevo desde Julio enviando mails, tanto al que era hasta hace días el punto de reparaciones en España (EDA WAREHOUSE) como a CHUWI (support@chuwi. At the end of May I receive an email from CHUWI saying that they need another 2 weeks to perfect the product, especially the graphics card, because they care about quality and want the best for their I’d try Chuwi customer service, it took a while to arrive, but it is a proper EU certified charger. 11ax, Gigabit Ethernet at Amazon. No, currently CHUWI tablets doesn's support 5G mobile data reception, but all CHUWI tablets are compatible with 5G WiFi band. If they have no intent to update, I have no intent to use Hipad Pro in the future. Our videos are designed to help you make informed purchasing decisions and CHUWI LarkBox X mini-PC 2023-12th Gen Alderlake N100 3. Everytime I unlock the scree, reddish and blurry font screen make me frustrated. P. I bought in August 2022 a brand new tablet for 300 USD with 1 year warranty. If you have any issues or concerns, please don't hesitate to contact us and our team will be more than happy to assist you and provide you with the best possible solution. I sent them a snap of invoice and warranty card showing the number and the bar code. If you need to get in touch with us at Chuwi, we are here to assist you. 804. To request a Warranty Service Order, contact CHUWI Service Team In accordance with applicable law, CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Chuwi is dedicated to providing customers with the best after-sales support. 5" 2K TS Chuwi FreeBook | i3 1215U - 12gbram - 512SSD - 13. To request a Warranty CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. 96-inch In-cell Display 4096 Pressure Level Stylus 12th Gen Intel N100 9. Find helpful customer reviews and review ratings for CHUWI Upgraded GemiBook XPro Intel N100 Laptop, 14. Learn more It’s 2 days that I am trying to get in touch with shop support, I wrote 3 emails, and sent via dedicated in app chat, probably 12 messages, no answers, nothing, I have never purchased from Chuwi and now, seeing the support at work, I want to cancel. CoreBook X i3-1220P. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. 99. Honeywell offers a wide range of certified technical support avenues ranging from 24/7/365 hotlines to online do-it-yourself guides. Clientes de la tienda en línea de Chuwi MediaFire IN525_CHUWI_64Home22H2_11_美德俄法韩葡日西意简繁_AX101_ALC269_UP2428_2023-12-12. To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by CHUWI. The Chuwi warranty is worth less than nothing. Apparently you can’t update from Microsoft. CHUWI focuses on product quality and tech R&D, providing global customers with high-quality products and great service. Warehouse in Japan can only ship item to customer in Japan, delivery will be finished within 1-4 days. Date of experience: January 03, 2024. SKU. 00. No support received by Aliexpress/Alibaba. Instead, I found myself caught in a cycle of delays and deferrals that Chuwi innovative technologies is a company dedicated to creating high-quality Laptops,Tablets,mini PCs. The adapter is the correct one The Chuwi MiniBook X is a convertible mini-laptop computer with an 10. 7GHz) Chuwi still won't turn on. Hot sellers include chuwi CoreBook XPro,RZBOX,etc. It’s not productive we work and study. 6 inches IPS screen, Intel N4020 Processor, 600 UHD Graphics Card, LPDDR4 8GB RAM, 256GB SSD, 1920*1080 Resolution, 1. Not response so far form any above. I am very dissatisfied, or to be more precise, very angry. I could apply the appropriate driver to RZBOX. It is your responsibility to backup any data Disability Customer Support Medical Care Best Sellers Amazon Basics Prime New Releases Today's Deals Music Customer Service Amazon Home Registry Books Pharmacy Gift Cards Smart Home Fashion Toys & Games Luxury Stores Sell CHUWI thin laptop weighs only 1. 2 SSD, but Chuwi support is worthless. 6GHz), WIFI 6, USB3. After running under Windows for about 2 weeks, it doesn’t boot anymore despite multiple attempts at remedies described on this forum such as re-flashing the bios. VGA and HD port are also availble, and the HD port can output 4K@60FPS video. My Larkbox J4115 can only be upgraded to Windows 11 if Chuwi decides to send us a link with the update. Always at your service. HUAWEI Care Extended Warranty. write to service@chuwi. CHUWI FreeBook Intel Core i3 Technical Support. 8GHz), 512GB SSD, 8GB DDR4 RAM, 2160x1440 Display, Backlit Keyboard, Contact customer support and was instructed to ship to them in China for free repair. At CHUWI, customer satisfaction is a top priority. 5" 2K TS Regular price ₱38,000. It is your responsibility to backup any data, software, or other materials you may have stored Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. My request has a register number but no one answer!? Is this a SCAM? UPDATE 05 MARCH 24 The problem is still not solved. com: CHUWI RzBox Mini Pc,Windows 11 Mini Computer,16GB RAM 512GB SSD,AMD Ryzen 7 5800H Processor, Vega 8 Graphics, Dual Gigabit RJ45 LAN, WiFi 6, BT5. For customer support, please Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. RZBOX. With Intel® Driver & Support Assistant I fixed everything! 1 Like. Hi All, I am interested to buy Chuwi Corebook X. Please contact Chuwi’s store customer service at the website where you buy the device, if they do not solve your problem, please contact aftersale@chuwi. Ask A Question. 2, 4K@60Hz Output,USB-C,Support Triple Screen Display : Electronics We are very appreciate that you buy Chuwi product and support Chuwi. HeroBook Pro is a high-cost performance laptop for students. Date of experience: May 05, 2020 Find helpful customer reviews and review ratings for CHUWI UBook X 12 inch Touchscreen Tablet PC Bundled with Keyboard and Stylus Pen, 8GB RAM 256GB SSD, 2160x1440 Pixels Display, Intel N4120 Quad Core Processor, Type-C Dual Wi-Fi, Windows 11 - Gray at Amazon. The official Facebook page of Chuwi Philippines. Dual 4G LTE and dual-band WiFi support allows for mobile Internet reception, enabling you to browse the web and receive the latest information wherever and whenever Questions? Inquiries? Aftersales concerns? The fastest way to contact us is through our Facebook page. 1'' Windows 11 Laptop Computer 8GB RAM 256GB SSD, 12th Gen 1. Easily take this thin laptop LarkBox X 2023. Contact Chuwi Customer Support: Reach out for professional assistance. El freebook 360 los compre enero 2024 en chuwi store y esta en garantía. Our products come with a 1-year warranty, which includes free repairs during this period. Frankly, Chuwi customer service is a profound disappointment. 6kg Light, 38Wh Battery, 2. Laptop. 1 review. 2 SSD, 512GBMAX TF Card Extension, Full-Sized Keyboard Borderless Design, 38Wh Battery, decodes 4K video smoothly, etc. 0: 351: April 26, 2022 No Support / No reply for a month after multiple emails. bogo. 2, Backlit Keyboard, Webcam, or Call our 24x7 operational customer support at 1800-123-3330; Disclaimer: The plan can be purchased only along with the product. Obtaining Warranty Service: Expand Storage by Multi-ways —— CHUWI Mini PC support SATA HDD ( up to 2TB ) Amazon $ 169. ← previous page. Sign Up For Newsletter. No customer care. Other Top Rated Products HeroBox N100 8GB LPDDR5 256 GB SSD. Helpful. You may purchase this product at your iWish price. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. 0mm Thin, 780g Light Metal Unibody Design 12GB LPDDR5 512GB SSD Wi-Fi 6 & Bluetooth 5. Shop Now! Lifetime Customer Service. If your t Thank you very much Ermanno. 4. com : CHUWI Android 13 Tablet, 10. 4GHz), 8GB LPDDR5 RAM 256GB M. I bought the tablet on Lazada Singapore. October - I wrote to support(at)chuwi(dot)com (via website form) asking why I still didn’t receive my order. 1: 177: February 3, 2024 I have recently purchased Hi10X as a Christmas present. 1'' Laptop, 256GB SSD 8GB RAM, Windows 11 Laptop, 1TB SSD Expand, Intel Celeron N4020(up to 2. 7: 431: June 17, 2024 Minibook x N100 "no audio device is installed" (solved) 12: 854: June 9, 2024 Minibook X N100 video output 4k@60hz? 1: 172: June 2, 2024 Another point to be seen and improved by CHUWI customer service. 1, Dual WiFi, 4K, Linux at Amazon. Si me puedes ayudas estaría agradecido. Chuwi will repair the device and return it to you without any additional shipping charges. Nobody knows whether they will update the firmware or not. Verified. SHA256 checksum for the firmware update to Android 11 (“大货正常屏幕MT8183_O112H1LR_OTA_4096M_GMS_20210525 Find helpful customer reviews and review ratings for CHUWI LarkBox Pro Mini PC with 6GB RAM 128GB ROM Intel Celeron J4125 Quad Core (Up to 2. Contact Us Please fill out this form to contact us and we’ll get back to you right away! Contact Number WhatsApp Number : 078 829 5126Telephone Number : 010 020 5540 Email sales@ruggedsa. The remaining device was “AMD Sensor Fusion Hub”. 0 out of 5 stars The not quite perfect portable workhorse! Reviewed in the United States on December 13, 2022 Chuwi Hipad X Android 11 tablet review: I purchased this tablet during Black Friday Sale so the price/performance aspect of it is excellent! Here is the timeline: September - I ordered Ubook X 12" + H7 stylus + keyboard. You must World Premiere Intel 12th Alder-N N100 Processor Laptop. Discover laptops Thanks I know that the issue could be very simple. com) Hello I confirm the link to European firmware given by “Hipad_Plus” was also officially given to me by Chuwi customer service (store@chuwi. Save up to 20%. I am hoping I can get some real help here. S$299. 51 inch But the company doesn’t have a great track record for offering global support and customer service, so it’s Received an email from Chuwi customer service. 1'' Tablet PC, Android 8. 2 2280 NVME Wifi 6 DP1. If it were yours what would you do? manonegra222 September 18, 2019, 9:09am 12. Laptops ship with Windows Home which I do not like. DmonR Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. After 5 months it had a pregnant battery and backlight problems on the screen. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. A Warranty Service Order must be requested from CHUWI within Limited Warranty Period from the date of receipt of shipment. Welcome to Adobe Customer Care. Cristal May 14, 2020, 1:18pm 8. On 20 April 2021, I order and pay US $599 for a 15. Centro de Soporte ; Póngase en contacto con el servicio posventa . Want to give Suggestions? 3: 1386: September 5, 2023 Home ; Categories ; My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. I am very disappointed. Learn more Warranty extension from £2. manonegra222 January 28, Very bad assistance from Chuwi Russian Store: they delay answers to my messages and are incorrect in dealing with customers. Learn more. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Chuwi HeroBook Pro 14. . 1 Inch Laptop, 8GB LPDDR5 RAM 256GB SSD, Alder Lake-N100 Quad Core CPU (Up to 3. com. Is the official email for Chuwi support ? They The phone number for the German support base (Leverkusen, CHUWI Othello) does not work. I´m talking to the Chuwi customer service but its not so good. 4G/5G We are very appreciate that you buy Chuwi product and support Chuwi. The help line is open from HIPAD X-6+128GB-LTE. Screen gone grey, Chuwi customer service not answering emails. 5. GemiBook Plus. October - From store@chuwi. 0 Notebook (HeroBook Pro+) : Electronics Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Customer Reviews. KimLe November 2, 2020, 10:36am 3. Read about their experiences and share your own! | Read 361-380 Reviews out of 410. Customer service on aliexpress told me, that somebody from Chuwi spain will contact to me but it was 2 day Find helpful customer reviews and review ratings for CHUWI CoreBox Pro Desktop Mini PC, 10th Gen Intel Core i3-1005G1, 12GB DDR4 256GB NVMe, Windows 10 Tower Computer Support 4K Video Decoding, 802. 15. Read honest and unbiased product reviews from our users. HUAWEI Care. As an established brand in the computer industry, we are dedicated to bringing cutting-edge technology and modern design to our customers at affordable prices. Disability Customer Support Medical Care Best Sellers Amazon Basics Prime New Releases Today's Deals Music Customer Service Amazon Home Registry Books Pharmacy Gift Cards Smart Home Fashion Toys & Games Luxury Stores Sell Find a 【12GB LPDDR4X+512GB SSD】 CHUWI FreeBook Windows 11 Laptop with Intel First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support of Chuwi and on face book and twitter and customer support person of Chuwi for Europe & India All told me to write to after sales of Chuwi. Rest assured with the CHUWI 2024 2K Gaming Tablet 10. You can contact us first and we will deal with it for you (if it is software problem). To avail warranty service, you would need to send the device to our service centers in Hong Kong or Spain bearing the shipping costs. 4/5G dual-band WIFI, stable speed bi-directional reliability, Bluetooth, and wireless media-creation connectivity. CHUWI is an integrated high-tech enterprise in computer technology, devoted to the R&D, production, and sales of smart products like laptops, tablets, and Mini PCs. Images in this review Helpful. If we can’t deal CHUWI Hi10 Xpro 10. Totally wasted my money. World Premiere Intel 12th Alder-N N100 Processor Laptop. 0 out of 5 stars Bad customer service on default item. It is clear that your AeroBook has a problem, which seems to be hardware, whereby the battery or charging module is damaged. Click here to procees to our messenger. Navigate a better normal with tools that will empower you to #StartLikeAPro. Experiencing technical issues? Don't hesitate to reach out to us with any questions regarding products or orders. 3” 3200x1800 Resolution Windows 10 Laptop,Intel Celeron J3455 Quad Core 8GB RAM 128GB ROM Bluetooth 5. Lifetime Customer Service. 28: 661: April 26, 2024 IPTV Application But no reply from them I think every body owned the Chuwi Hipad X should contact the Chuwi customer support and demanding for release the firmware. We offer lifetime factory professional support and 24 hours of online customer service I tried to reach out through Lazada and customer support contact through email and the communication is extremely slow and never follow up fully to attempt to resolve my issue, it’s quite a dissappointed customer support I would say. A place for CHUWI fans to communicate their experiences with CHUWI products. Free US shipping when you spend $60 Further 5% off when you buy 2 or more items Support Email: support@chuwi. Report. Chuwi GemiBook Plus is the world's first laptop with an Intel Alder Lake-N100 processor, setting it apart from previous low-powered chips. Got what I needed and great customer service experience. 0 with 2. 0, Widevine L1, 7000mAh, GPS, WiFi, Face Unlock, with Case at Amazon. com: CHUWI HeroBook Pro+ Laptop,13. I tried calling the Chuwi customer service in China to no "AVAil. Generally after buying laptop, I wipe it clean and install my own Windows 10/11 Pro on it. So I check out availability of all drivers for Windows Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Centro di supporto ; Contattare l'assistenza post-vendita . Warranty and Customer Support. Instead, I found myself caught in a cycle of delays and deferrals that Chuwi Philippines. Shop at Chuwi gobal. If your t good evening, the attachment appears to no longer exist. Thanks to CHUWI customer support. my CoreBox 4th will be outdated and obsolete. 6 Inch Intel 12th Laptop. Want to give Suggestions? Sal September 17, 2020, 10:27am 1. Our videos cover the product features, specifications, and usage scenarios to help you gain a comprehensive understanding of our devices. 99 The cooling efficiency is another strong Yes, it comes with a one-year warranty period and offers customer support. Learn about our policies and guidelines to ensure a clear understanding of our services and products. Chuwi News&Promotions. The Laminated LCD display ensures a crisper and clearer Totalmente. 51'', 10GB RAM 128GB ROM, 4G LTE Unlocked Tablets, Unisoc T616, 1TB Expand, 13MP Triple Camera, FHD 1920x1200, BT5. After that I contacted the Chuwi service ( service@chuwi. It was working fine and then crashed mid solitaire game. Find affordable technology for work, play, and mobile lifestyles. Learn More You can contact us for consultations and after-sales assistance. With a strong commitment to technology innovation, quality, and superior customer service, Chuwi has gained a strong reputation in both the Chinese and First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support of Chuwi and on face book and twitter and customer support person of Chuwi for Europe & India All told me to write to after sales of Chuwi. Learn More . 46: 494: July 23, 2024 Tastiera herobook. 8GHz), 2K FHD IPS Display, Ultra Slim, Mini-HDMI, 5G WiFi, USB3. T0174162. 1-inch Ultra Slim Laptop with Intel Celeron N4020 Upto 2. I just wrote CHUWI JP Storeで楽しみショッピングしてください。 Customer Reviews. Chuwi Hi10 Max privacy screen protector film in portrait mode with an anti-glare feature. Obviously no support from Chuwi, they kept telling me that they would have helped me but that never happened. in website in my country/region. What did help is the CRU Custom Resolution Utility (CRU) Funnily enough this panel can hit 90hz with no issues and 120hz with image quality degradation. They didn’t reply. I purchased a tablet Hello, Sine 2 months I returned my Chuwi Core 4th to a Germany address (I’m french) because the Chuwi support asked me to do this. Visit a Repair Shop : If customer support advises, take your tablet to a certified repair shop for a hands-on examination. CHUWI | Official Forum Is this email real/official Chuwi support ? support@chuwi. We did this, you took the 640 people have already reviewed Chuwi. CONTACT CHUWI. At Chuwi, we are committed to providing excellent after-sales support. 12th Gen Alderlake N100 Mini PC. Claimed profile. The quad-core processors ensure efficient performance for all your tasks. com: CHUWI 2024 Laptop Computer, 14. I haven’t used the laptop in a long time, but was in touch with CHUWI customer service 4 or 5 months ago about getting this repaired along with the battery (which doesn’t charge above 0% although the laptop will turn on when plugged in). com or service@chuwi. 5K Resolution, Dual Micro SIM 4G LTE Phablet Unlocked, 4 GB RAM/64GB ROM, Support GPS, FM, G-Sensor, Extended Storage, BT 4. 3kg and is thick only 0. Verified Purchase My CHUWI Ubook just black screened. 1 Inch Intel N4000 Laptop. Unfortunately, I could never successfully boot Android; it just hung at the Chuwi boot logo. PROBLEM SOLVED . I have NOT yet bought it though. The transaction is smooth. Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. Browsing the disorganized Chuwi "support" site (forum), it appears that one cannot "factory restore" such a problem away with the device alone -- you must attempt "re-flashing" of partition contents. 5 Inch 2 in 1 Touchscreen Laptop,Flipped 360 Degree, Windows 11,Intel Core i3-1215U 12th gen, OneAssist from the App Store or Play Store or Visit our website www. Save your money don't buy this and never fall in trap of this kind of company Please contact Chuwi’s store customer service at the website where you buy the device, if they do not solve your problem, please contact aftersale@chuwi. 6-inch Intel CoreBook Xe i5 | Intel iRIS Xe Max DG1 graphics | 8GB+512GB. 26,898 likes · 95 talking about this. Enjoy Free Shipping Worldwide,Limited Time Sale,Easy Return! No response from Chuwi customer service. Our user manuals are available for download in PDF format, making it easy for you to get the information you need to use our products effectively. Windows diagnostic reported power supply issues, so obviously a failure from the factory. Contact Us. Shop Now! Back to School Sale Starts Now! Upgrade Your Gadgets for Less. Date of experience: May 02, 2023. S$399. P. Performance benchmarks show it's reliable for Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. HeroBook Pro. I have also send massage to a twitter. S. Here on the Philippines chuwi have no service, so it needs 1 month that the original chuwi seller shop advice me to send it on my cost to Hongkong repair service. Contact Chuwi for inquiries, support, or collaboration opportunities. Out of stock. First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support of Chuwi and on face book and twitter and customer support person of Chuwi for Europe & India All told me to write to after sales of Chuwi. I’ll probably try that later, but I’m pretty sure that wouldnt change anything. I suggest not to buy Chuwi products. oneassist. I have never experience this kind of issue since 2011 iPad Find helpful customer reviews and review ratings for CHUWI Hi9 Air 10. 0 ports, 2 *USB 3. But I believe that good support, fast and serious should be a priority. I have been trying to get Chuwi support to replace it as I purchased it on Amazon Feb 2012 so it should still be covered. 1-inch FHD IPS Screen, Intel Gemini Lake N4020 Processor, Hard-Decoding 4K@60Hz, UHD Graphics 600, 8GB LPDDR4 Memory, 256GB M. In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present. don't hesitate to reach out to us for any There's CHUWI After-sales Service Center in Spain, Hungary Russia and Hongkong,China, no worry about after-sales problems. Chuwi Support; Chuwi Official Online Store; Social Media; Ventas y Mercadeo. 150-154 SMC™ Smart Motor Controllers and 156 Solid-State Contactors. Write a review. Be the first to write a review. As of this writing I haven't had any replay. 4G/5G WiFi, GPU Performance 4K output, Windows 11 Hello, Sine 2 months I returned my Chuwi Core 4th to a Germany address (I’m french) because the Chuwi support asked me to do this. Customer service attitude is unbelievably horrible and unprofessional, they will not notify you even your parcel is stuck at custom and surely they will not pay custom fees, you are a fool if you rely Chuwi's pc as your main productivity output tool, this company will only treat you as profit machine, if you can't make them profit, they don't It is a pity Chuwi customer support system is not so quick. The PC arrived to the address but I don’t have any news now. MediaFire is a simple to use free service that lets you put all Chuwi Support; Chuwi Official Online Store; Social Media; Vendite e Marketing. Company activitySee all. 1" Tablet with Keyboard and Pen, 6GB LPDDR4 128GB Storage, 1920x1200P 10 I had a chat with Amazon customer service who first suggested to reset the machine in some ways like holding the power button with the volume plus/minus buttons at the same time for a few Access our comprehensive collection of user manuals for our laptops, tablets and Mini PCs. I don't know what they pay their customer support team, but I hope it ain't much considering the job they are doing. 2 8MP AF Rear, 5MP Front Portable Powerhouse, Anywhere You Go With innovative spray technology Hi10 Max Go Anywhere, Do Anything 3K Resolution 2880 × 1920 12. Want to give Suggestions? 3: 1389: September 5, 2023 Support Team Abandoned Me. The PC arrived to the Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. before warping it noticed that I have got wrong charging cable. 0 out of 5 stars Great little computer. Obtaining Warranty Service: To request a Warranty Service Order within the Limited Warranty Period (from the date of product receipt), please contact CHUWI Service Team. Sales: Europe: [email (Rina Patch) * PLEASE WE ARE NOT CUSTOMER SERVICE，if you want customer service write to [email protected] Soporte Chuwi. After contacting Chuwi support they first wasted my time insisting I reinstall windows multiple times, providing an ISO at 5 kbps. com I received an email with UPS My Chuwi Hi 10 Air Type:CWI529 is exactly in this case. Reach out to Chuwi’s customer support directly and inquire about the availability of replacement batteries for your specific model. CoreBox i3-1220P. Fill out the aftersales ticket to get the most detailed and useful answer from our expertise. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. We contacted after sales and asked for a repair (computer is only 3 weeks old). Notify Me. 1 Inch Hi10 XPro Tablet, 8GB RAM 128GB ROM, Unisoc T606 Octa-Core Android Tablet, 1280X800 HD IPS, 13MP&5MP Camera, CHUWI offers One-year reassuring quality assurance, long-term technical support, and 24-hour online customer service. Hi, I’m going to buy the HI10 X later this week, and I am also worried about the 1 charger being the only one to be able to charge the device. 0 ports and Type-c. mtrhkowkvvkqwuivszefqfdyehibnwnjqngrocpzebowdwzcxqdv